Bulk WhatsApp

Key Components:

• Marketing conversations

  Include promotions or offers, informational updates, or invitations for customers to respond / take action. Any conversation that does not qualify as utility or authentication is a marketing conversation

• Utility conversations

  Facilitate a specific, agreed-upon request or transaction or update to a customer about an ongoing transaction, including post-purchase notifications and recurring billing statements

• Authentication conversations

  Enable businesses to authenticate users with one-time passcodes, potentially at multiple steps in the login process (e.g., account verification, account recovery, integrity challenges)

• Service conversations

  all user-initiated conversations will be categorized as service conversations, which help customers resolve enquiries

Key Highlights of the solution

• The Panel & API supports various multimedia formats such as images, videos, and documents, enabling businesses to enrich their messages and enhance user engagement.
• Template messages provide a structured format for businesses to send notifications, alerts, and updates to users, ensuring consistency and compliance with WhatsApp policies.
• The API provides analytics and insights into message delivery, read status, empowering businesses to measure and optimize their Communication strategies.
• It integrates seamlessly with various CRM systems, customer support platforms, and business tools, allowing business to consolidate communication channels and streamline operations.
• With WhatApp’s global presence, businesses can reach users across different regions and demographics, tapping into diverse markets and expanding their customer base.
• The API is designed to handle high volumes of messages and traffic, ensuring scalability and reliability for businesses of all sizes.
• Display Name, Available. (Subject to approval)
• Green Tick feature available. (Subject to approval) – Add On and at extra cost.
• You can send personalized promotional messages to increase the impact of the campaign.

Requirements at customer end:

• Facebook Business Manager Account.
• Mobile Number: Mobile number must not have an active WhatsApp account.
• Display Name: Display Name must have a clear relation with the business.
• Company Website